Terms & Conditions
1. The purchase of a Sleep Programme Consultation (the “Consultations”) will be deemed as acceptance of the following terms and conditions.
2. The full fee for Sleepy Cherubs services is due on booking your Consultation with Sleepy Cherubs.
3. If the Sleep Programme is cancelled by the Client (the payer and receiver of the consultation) the following terms and conditions apply:
Less than 48 hours’ notice – no amount will be refunded
48-72 hours’ notice – 50% of full amount will be refunded
More than 72 hours’ notice – 100% will be refunded to the client
4. If a Client demonstrates exceptional circumstances as the reason for a cancellation within Y hours of the booking time, Sleepy Cherubs, on a case by case basis, may accept a rescheduled appointment within X days/weeks of the original booking time.
5. Sleepy Cherubs reserves the right to cancel Consultations at short notice due to personal circumstances. In the event of Sleepy Cherubs cancelling, the Client will be offered a full refund or alternative dates if preferred.
6. In respect of each programme (the “Programme”) granted by Sleepy Cherubs to the Client, the Client agrees that it shall not provide the Programme to any third party who is not a Client.
7. Advice given by Sleepy Cherubs is intended as advice related to sleep and is not intended as a substitute for medical advice from a GP or other medical expert. The Client agrees to check with their General Practitioner / Medical Doctor to ensure that their child has no medical conditions which prevent them from safely participating in the Sleepy Cherubs Sleep Program.
Client agrees to disclose any medical condition to Sleepy Cherubs at the beginning and throughout their sleep training program.
The advice received from Sleepy Cherubs is for informational purposes only and intended for use with common early childhood sleep issues that are wholly unrelated to medical conditions.
Seek medical advice before following the steps and using techniques described in your Sleepy Cherubs sleep plan. The advice is not intended to be a substitute for a professional medical examination, advice or treatment. Always seek your doctor’s advice or another qualified health practitioner for illnesses that require medical attention or diagnosis.
Parental discretion and common sense should always be used when implementing the sleep plan, to determine whether to go into your child’s room or check on your child, including but not limited to using a monitor. Sleepy Cherubs makes no representations or warranties, express or implied, regarding consulting services provided. Reliance on any information provided by Sleepy Cherubs is solely at your own risk.
8. Sleepy Cherubs advises to the best of their ability, experience and training but does not accept responsibility or liability for sleep and behavioural work that does not achieve the desired result following the Consultations process.
9. If the Client’s child has an underlying health condition, Sleepy Cherubs reserves the right to not proceed with the Consultation. If this is the case, the Client will receive a full refund.
10. Sleepy Cherubs is contactable Monday- Saturday from 8am- 8pm. Responses will be provided as soon as possible after receipt, subject to personal circumstances or holidays."
11. Sleepy Cherubs is willing to travel, on a case by case basis, to clients outside (place your local area here if you are willing to travel). Should travel be necessary, the Home Consultation price will be reflected to cover all reasonable expenses incurred including but not limited to travel, travel time and accommodation.
12. Sleepy Cherubs reserves the right to cease the provision of support in exceptional circumstances, including but not limited to: abuse or harassment from a Client to one of the Sleepy Cherubs team.
13. Excluded Services, Disclaimer Regarding Milk Suppy, and Release:
Notwithstanding anything to the contrary contained in this Agreement or otherwise, the Consultant and the Client expressly agree that the scope of this Agreement does NOT include or extend to the Consultant providing any medical or therapeutic services for the Client.
Always seek the advice of your doctor or other qualified health practitioners regarding any matters that may require medical attention or diagnosis, and before following the advice and using the techniques described by the Consultant related to the Services.
Reliance on any information provided by the Consultant is solely at your own risk. All decisions regarding the Client and the Client’s dependents’ welfare and medical treatment shall be made by and shall remain the sole responsibility of, the Client.
The client further acknowledges that, if breastfeeding. using the advice and techniques described by the Consultant related to the Services may impact the Client’s breastmilk supply and or the Client’s ability to breastfeed.
Client agrees that Consultant shall not be responsible or liable for any impact on Client’s breastmilk supply, or any impact on Client’s child, arising related to any Services provided by Consultant related to this Agreement.
14. Sleepy Cherubs reserves the right to change the Terms & Conditions at any time.